About Total

Helping business connect, communicate, and collaborate since 1980.

When your business needs to connect, communicate, or collaborate, turn to Total Communications. For over 30 years, we’ve been dedicated to helping businesses use technology to increase productivity and profits.  We are a trusted advisor for all your IT / Telecommunications needs, including telephone systems, carrier services, voice/video/data networks, Internet services, structured cabling and IT services.

Continually Evolving to Meet your Needs

In 1980, Total entered the newly opened telecommunications market selling hospital call systems, paging equipment and an electronic key telephone. From a small 5-person operation, Total has grown to be a dynamic enterprise with over 150+ employees and 5 locations. We have continually expanded services in response to customer needs, starting with becoming an Authorized SNET Agent in 1999 to adding comprehensive IT Support in 2011.

Commitment to Service

Today, over 12,000 businesses across the US rely on Total to maintain their critical IT / Telecommunications systems. Total has been recognized for customer satisfaction excellence by Cisco Systems and AT&T. As a service-driven company in a competitive industry; we constantly invest in technology, staff, certifications and resources:

  • Cisco Master Collaboration Partner
  • 1000 sq. ft. Network Operations / Co-location Center
  • Redundant Network Monitoring Center at corporate headquarters
  • Technology Demonstration Center
  • 4.5 Million dollar inventory of  parts & equipment
  • 35 Certified technicians/engineers

Small enough to value EACH CUSTOMER, large enough to SUPPORT THOUSANDS of users

Few communications companies can offer their customers a comprehensive platform that includes everything from circuits and Internet access, to telephone hardware, structured cabling and IT support. When you have one company with a global understanding of your IT / communications systems and how they work together, you only need to make a single call when you have an issue. Your call will be greeted by a familiar voice, rather than a faceless, remote call center.  Total Communications is small enough to value each customer, but large enough to have the resources to support complex installations for thousands of users.  We look forward to being your trusted technology advisor!

States of Operation

Total Communications can implement, maintain, and monitor your systems in 33 different states nationwide! Whether you are a Warehouse in Washington, Financial Institution in Florida, or have locations throughout the country, we have you covered! Contact us today to learn about all of the options available for modernizing and unifying your disparate communications and networking systems.