Technology Focused. Client Driven.

With over 25 years of experience in the telecommunications industry, Scott has consistently demonstrated a strong track record of success. His expertise spans various stages, including the period prior to, during, and after Frontier’s acquisition of Total and subsequent buyback under his leadership.

During his tenure at Frontier, Scott held prominent national roles, serving as President of Total and Senior Vice President of Advanced Business Solutions Sales and Operations. In these capacities, he oversaw sales and operations for mid-market enterprise, private, and public clients, taking full ownership of P&L responsibilities while devising and executing expansion and growth strategies.

A pivotal figure in Total's journey, Scott was instrumental in establishing and expanding the carrier services division, forging industry-leading partnerships with Verizon and Windstream.

Scott's career trajectory underscores his visionary leadership. Joining Total shortly after college, he swiftly ascended the ranks through his unwavering dedication to client service. Following the acquisition and eventual buyback, Scott assumed the CEO mantle, orchestrating Total's evolution into a trusted advisor within the tech solutions landscape.

Known for his hands-on management style and knack for identifying top talent, Scott has consistently led high-performing teams year after year. His commitment to delivering unparalleled client experiences has been the cornerstone of Total's resurgence as a leader in the IT industry, renowned for its innovative solutions and steadfast dedication to client satisfaction.

Shawn is dedicated to delivering an unparalleled client experience, and as a trusted advisor, he prioritizes understanding every facet of a client's business. With almost 3 decades years of leadership experience under his belt, Shawn boasts a formidable track record in sales and client support across organizations of varied sizes, ranging from 50 to over 50,000 employees.

Notably, Shawn played a pivotal role in Total's buyback from Frontier Communications in 2021, where he was deeply involved in the acquisition process. Prior to this, he held the position of VP of Sales and Operations for the Advanced Business Solutions division, where he managed the division’s P&L, as well as personnel decisions. Beginning his journey with Frontier in 2014 as General Manager for the company's operations in Hartford County, Shawn oversaw all aspects of the customer experience, spanning voice, internet, and TV services, alongside driving marketing initiatives and devising strategies for business development.

Prior to his tenure at Frontier, Shawn’s time as Director of Sales for United Technologies Corporation saw him achieve record-breaking sales figures through innovative strategies aimed at enhancing both internal and external relationships. Within UTC, Shawn's stewardship over profit and loss for his division propelled significant growth, scaling revenues from $9 million to an impressive $60 million.

With a career steeped in the communications sector, Shawn has built a reputation for client-centric leadership, driving results by implementing cutting-edge technology and championing impeccable service.

Outside the office, Shawn loves spending time with his family and friends, usually on the water. So, if you happen to see a splash of orange somewhere out on the horizon, it's probably Shawn out for a cruise with his wife and daughters.

With over 35 years of industry experience, Jeff is a seasoned leader with a passion for innovation and a history of bridging gaps between technical and non-technical teams. With an unwavering excitement around technology, his innovative solutions have helped companies of all sizes, from startups to Fortune 500s, achieve their business goals.

When he’s not tinkering with Total’s technology, Jeff is a renowned expert in vintage electronics, spending his free time restoring pre-WWII era antique radio equipment. Jeff's excitement for vintage electronics demonstrates his love of learning and appreciation for the history of technology.

Ryan's not just closing deals, he's building championship teams. Over 15 years, five with Total, he's helped craft technology solutions like a master architect, helping clients dominate the digital landscape. But his expertise extends beyond blueprints.

A former college World Series-winning baseball player, Ryan coaches winning sales teams – just like he led CT Collegiate Baseball League’s West Haven Sailors to championships in 2021 and 2023! This dedication translates to his clients, making him a trusted advisor and partner in their IT journey.

With Ryan captaining sales, trust you’re investing in a team dedicated to your business's winning future. He knows how to throw the perfect pitch, both on the field and in the sales arena, guiding your business to hit a home run in the digital landscape.

Kevin's not just passionate about growing brand recognition—he's obsessed with it. For more than two decades, he's been at the forefront of strategic marketing and business development in various organizations. Now, he's here to help shape Total's success story and take it to new heights through his personal mission of building a strong and unforgettable brand presence.

When the bell rings, Kevin heads outside, usually to a field to cheer on his daughters or to tackle a project that's well beyond his skill level. But rest assured, that orange flash was intentional. It was just another idea on how Total can deliver meaningful content to our clients in creative and engaging ways.

 Rhonda's a people person, through and through. As Director of Human Resources, she's passionate about creating a culture where employees feel valued, supported, and engaged. Starting with Total during its first year in business, she's got a wealth of knowledge and expertise to draw from. Whether she's helping employees navigate their careers, providing support during difficult times, or simply lending a listening ear, Rhonda is always there for her team.

Outside of work, Rhonda loves spending time with her family, especially her five grandchildren. And fun fact, her family started at Total, where she first met her husband, Mike! But even when she's relaxing, Rhonda's always thinking of new ways to make Total a great place to work.

Larry brings over two decades of expertise in financial leadership to Total, leveraging a proven track record in driving financial success and maintaining robust corporate governance practices. His skill set encompasses a diverse range of competencies, including financial analysis, strategic planning, risk management, and fostering a culture of accountability and transparency.

Larry excels in preparing comprehensive and timely financial reports, providing management and the board with a clear understanding of Total's financial health. He conducts meticulous financial analysis to generate accurate forecasts, facilitating informed decision-making.

In strategic planning and risk management, Larry plays a pivotal role in proactively identifying and mitigating potential risks, safeguarding Total's financial position. He develops and implements sound financial strategies aligned with corporate objectives, ensuring the company's long-term sustainability.

Furthermore, Larry oversees the setup and management of robust financial IT systems, ensuring the efficiency and integrity of financial data. His commitment to maintaining strict adherence to financial regulations and compliance requirements promotes transparency and accountability within the organization.

As a leader, Larry sets high performance standards for the finance team, fostering a collaborative work environment conducive to achieving organizational goals. He effectively manages accounting personnel, ensuring their alignment with the company's overarching objectives. Additionally, Larry oversees both internal and external audits, ensuring the accuracy and integrity of financial reporting processes.

Larry's comprehensive skill set and meticulous attention to detail position him as a valuable asset to Total. His contributions ensure that the company operates on a solid financial foundation, poised for sustained success in a dynamic business environment.

And when Larry's not crunching numbers, you'll often find him on the golf course or catching the occasional NASCAR race.