333 Burnham Street, E. Hartford, CT 06108

Services + Support

Maintain your Critical IT

At Total Communications, we do not simply install a system and walk away. We back you up with comprehensive service programs. The most sophisticated technology can be useless if users are not properly trained, software is not continually upgraded, systems are not proactively monitored and managed, and onsite support is not available in an emergency.

As part of our “Single Point of Contact” approach, we offer the following programs designed to increase productivity, manage ongoing expenses, and assure a maximum return on investment:

Our Services & Support

Few IT / Communications companies can offer an all-inclusive platform with everything from circuits and Internet access to telephone hardware, structured cabling, and IT support. When you have one company with a global understanding of your technology infrastructure, you only make a single call when you have a question or an issue. 

Maintenance Contracts

Our comprehensive 24×7 and 8×5 maintenance contracts protect your business from unplanned expenses. We can build a plan to meet your requirements.

Remote Monitoring

Keeping your systems up and runninng is no easy task. Take the worry out by letting us monitor them for you! 

Help Desk

Need help with small updates and changes? Struggling to get your softphone working? Our help desk will give your users a voice to talk to. 

System Patch & Upgrade

Security patches are more vital than ever. Don’t get caught being the next target. Upgrade your systems today with help from Total.