Trust Total to maintain your critical IT / Telecommunications systems with proactive support & emergency service
At Total Communications, we do not simply install a system and walk away. We back you up with comprehensive service programs. The most sophisticated technology can be useless if users are not properly trained, software is not continually upgraded, systems are not proactively monitored and managed, and onsite support is not available in an emergency. As part of our “Single Point of Contact” approach, we offer the following programs designed to increase productivity, manage ongoing expenses, and assure a maximum return on investment:
COMMUNICATION SYSTEM SUPPORT
Few IT / Communications companies can offer an all-inclusive platform with everything from circuits and Internet access to telephone hardware, structured cabling, and IT support. When you have one company with a global understanding of your technology infrastructure, you only make a single call when you have a question or an issue. Your call will be greeted by our locally based technicians and engineers, rather than a faceless, remote call center. If your issue cannot be resolved remotely, we offer 4 hour onsite emergency service. Engage Total as your technology partner and free your staff to focus on what they do best!