

East Hartford, CT, May 22 - Total Communications, Incorporated of East Hartford has recently been authorized as an Avaya BusinessPartner. As an Avaya BusinessPartner, Total is an agent for sales and service of Avaya brand equipment throughout New England and New York. Avaya Inc., (NYSE:AV) is a leading provider of voice and data networks and applications for businesses.

With over 5,000 installed
Internet Protocol (IP) telephony users, Total Communications is a leader in
converged voice, video and data networks. With this expertise, Total will
support customers with Avaya Enterprise Class IP Solutions (ECLIPS), including
Avaya MultiVantage software, Avaya Media Servers and Avaya Media Gateways.
The Avaya ECLIPS portfolio provides businesses with next generation solutions
and a gentle migration path to IP telephony on a converged voice and data
network. IP Telephony is a major communication technology trend because it
offers businesses significant reduction in total cost of ownership as well
as the ability to take advantage of advanced, centralized applications across
a distributed network.
ABOUT AVAYA
Avaya Inc., headquartered in Basking Ridge, N.J., is a leading global provider
of voice and data networks as well as communications solutions and services
that help businesses, government agencies and other institutions - including
more than 90 percent of the FORTUNE 500 ® - excel in the customer economy.
Avaya offers Customer Relationship Management Solutions, Unified Communication
Solutions, Service Provider Solutions, MultiService Networking Infrastructure,
and Converged Voice and Data Networks - including the company's no-compromise
Avaya Enterprise-Class IP Solutions (ECLIPS) - all supported by Avaya Services
and Avaya Labs. Avaya is the worldwide leader in unified messaging, messaging
systems, call centers and structured cabling systems. It is the U.S. leader
in voice communications systems and services.
About Total Communications Incorporated
Total Communications is a single source for business telephone systems, LAN/WAN
installation and support, local and long distance telephone service, and Internet
services. Based in East Hartford, Connecticut, the company
employs over 200 people and services businesses throughout New England and
New York. The company is an authorized SBC SNET agent, Cisco Premier Partner,
Inter-Tel Platinum Business Partner and Avaya BusinessPartner.
Avaya and MultiVantage are trademarks of Avaya, Incorporated.
Back to Total Communications home page.

