What is your principal line of business?:Choose oneAccountingArchitectural / Engineering / ConstructionCommunicataions / High TechEducationFinance / BankingGovernmentHealth CareInsuranceLegalManufacturingReal EstateRetailWholesale

How many locations do you have?:

If more than one location, are they currently connected for:voice data

How many employees?:Choose one1-56-1011-2021-5051-7576-100101-300301-500over 500over 1000

How many telephones do you have?:Choose one1-89-1617-2425-3233-4849-6061-8081-9697-112113-128129-144145-160161-176177-192200 and over

How many telephone lines?:

Do you have employees that work from home or the road?: Yes No

If yes, how do they communicate with your central office?: Voice Mail Email Fax

What kind of telephone system do you presently have?:Choose AT&TAvayaCentrexComdialEriccsonExecutoneFujitsuGoldstarHitachiInter-TelIwatsu / OmegaIVX (ESI)LucentMitelNECNitsukoNortelPanasonicRolmSiemensSRXTIETelRadToshibaVodaviOther

When was it installed?:Choose 200019991998199719961995 or before

What kind of voice mail system do you presently use?: ChooseActive VoiceAmandaAT&TAvayaAVT CallXpressBaypointCentigramCobotyxCompassDytelExecutoneInter-TelIwatsuKey VoiceLucentMitelNortelOctelPanasonicRolm (Phone Mail)VMX / DialVodaviHosted by Telephone CompanyOtherNone

When was it installed?: Choose200019991998199719961995 or before

How are inbound calls answered?: Receptionist Automated Attendant Both


How are calls handled after business hours?:

Receptionist General Answer (Night Bell) Automated System 
Outside Answering ServiceNot Answered

Do you have a call center that handes a large volume of inbound calls?: Yes No
(Customer service, order desk, help desk, etc.)

If an employee is not available or on the telephone, how is their call handled?:
Receptionist / Message Desk Picked up by another employee
Voice Mail No current solution

Do you use paging through the telephone or external speakers? Or Both?:
Telephone External Speakers Both

How do you send and receive faxes?:
Individual Fax Machine Multiple Fax Machines Fax Modems in PC(s)
Fax Server on LAN Outside Fax Service

Do you track and manage employee telephone usage?: Yes No

Are you planning to converge your voice and data networks within the next 3 years?:
Yes No Don't Know

What type of computer network do you have?: None Ethernet 10 Mb/s 
Ethernet 10/100 Other

How do your emplayees access the Intenet?:
No Internet solution Dial up through individual lines Dial up through phone system
LAN based dial-up DSL / Cable T1 or Frame Relay

What type of servers are on your network?: (check all that apply)
No Servers Novell Windows NT Windows 2000 Unix / Linux
Mainframe / Midrange (AS 400, etc.) Other

What type of PC orkstations do your employees use?:
Windows 3.1 Windows 95 / 98 Windows NT Windows 2000 Other

Are you planning to move or expand within the near future?: Yes No

If yes, what is your timetable for moving or expanding?: 3 months 6 months 1 year

Please fill in your name, your organization's name and your email address so we can email you
buying recommendations!

              *Name:	     *required
   *Organization:
               *email:
mailing address:
                   City: State: Zip:
  Telephone No.:
            Fax No.: 

  

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