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Cisco Solutions

Master Collaboration Partner


Connect, Communicate and Collaborate with Solutions from Cisco!

By combining voice, video, instant messaging, presence and other business applications into a single Collaboration Solution you can realize the maximum benefit from your technology investment as well as enhance communications and improve productivity. As a Cisco Master Collaboration Partner with over 16 years experience and over 60,000 installed Unified Communications endpoints, you can be confident that Total Communications has the depth of experience needed to design, install and support even the most complex collaboration solution.

It began in the late 1990's when Cisco Systems was looking for a partner with experience in telephony and data to assist with their Selsius IP Telephony product prior to its release. It was only fitting that Cisco looked to Total Communications, as today, we continue this relationship as a Cisco Master Collaboration Partner. This specialization is held by less than 1% of CIsco VARs in the United States.* This is the highest level of specialization Cisco offers, and recognizes Total as having the ability to provide sophisticated, value-added Cisco Unified Communications solutions through their in-depth sales capabilities, technology skills and service offerings.

Certifications Demonstrate Commitment!

Total Communications has extended their commitment to Cisco technology by earning these further specializations:

  • Cisco Master Collaboration
  • Cisco Advanced Collaboration Architecture
  • Cisco Advanced Core and WAN
  • Cisco Advanced Routing & Switching
  • Cisco Advanced Security
  • Cisco Advanced Security Architecture
  • Cisco Advanced Unified Computing Technology
  • Cisco Advanced Wireless LAN

Our Experience & Staff make all of the difference!

Our key network engineers have been deeply involved with Cisco IP Telephony since 1999. Managed by a CCIE / CCDE, Total Communications' Data Network Group is staffed by highly qualified, dedicated individuals who have met testing requirements to fill the roles of project coordinator, systems engineer, field engineer and operations specialists. Two additional locally employed CCIE’s hold a CCIE in Collaboration. What sets Total Communications apart from others is their approach to meeting customer needs. Unified Communications offers an organization an opportunity to go beyond simply installing a telephone system to creating a platform for advanced applications with almost limitless potential. Yet many organizations never realize the capabilities of their technology. Because dial tone alone is not sufficient for a successful project, we design a system that meets the individual organization’s special requirements and then train the employees to use the system effectively. This approach, which we call “Human Engineering”, begins in the design phase and continues throughout installation and beyond.

Quick Facts:

  • Designed & installed Unified Communications System with over 7,500 endpoints
  • We've installed well over 60,000 endpoints since 1999
  • Over 16 years in IP Telephony, 35 in voice, and 22 in data.
  • Recognized by Cisco for Excellence in Customer Satisfaction
 

CISCO PRODUCTS

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