“Becoming a Microsoft Registered Partner is an important part of a strategic initiative to build our managed services practice. As our customers’ networks become increasingly complex, especially with the addition of voice, they are turning to outsourced network management solutions,” comments Richard Lennon, President of Total Communications. “We have responded to this trend with Total Care, a proactive 24x7 network monitoring and management program, run on a Cisco Powered Network,” he continues. Total is also heavily invested in Cisco certifications, and holds specializations in Advanced Unified Communications, Wireless LAN, Security, and Routing and Switching.

Having a partnership with Microsoft completes the picture and gives Total Communications access to software licenses, technology consulting and business critical telephone support and issue resolution. Under Microsoft’s revamped partner network program that encourages VARs to develop in-depth competence in specialized technologies, Total Communications is pursuing specialization in Unified Communications with sub-specialties in Voice and Messaging.

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  TOTAL NOW A MICROSOFT® REGISTERED PARTNER