As an Authorized Agent, Total can offer PAETEC's comprehensive broadband services, including advanced voice and video, and enhanced data and communications management services. PAETEC’s unparalleled network and emphasis on customer service have helped earn them one of the highest customer retention rates in the industry and made them one of the fastest growing technology companies in North America.*

“In looking to expand beyond Connecticut, Total investigated competitive local exchange providers. We chose to work with PAETEC because we were impressed by their technical capabilities, competitive rates and commitment to customer service. Together, we can deliver a comprehensive network solution unsurpassed in the industry,” comments Scott Lennon, Vice President of Sales for Total Communications.

Total Communications will offer these Paetec services:

VOICE SERVICES: Integrated T-1, Local, Long Distance, Operator Services, Audio and Web Conferencing, Domestic/International Calling Card solutions, and International Toll-Free Services (ITFS).

DATA SERVICES: Dedicated and Burstable Internet Access, E-mail, Managed VPN (IPSec, Multi-Protocol Label Switching (MPLS) with QoS, Frame Relay, and Security Solutions.

PROFESSIONAL & MANAGED SERVICES: Collocation, Billing Support, and Fraud Monitoring.

COMMUNICATIONS MANAGEMENT SOFTWARE SERVICES: integrated application suite that efficiently manages cost allocation, invoice reconciliation, customer service, provisioning, asset inventory, and cable plant management.

INTEGRATED SERVICES: consultation, integration, and post-installation support of third party technology. Integrated Services include infrastructure integration, data & voice convergence, telephony solutions, and disaster recovery.

 

* Deloitte Technology Fast 500, a ranking of the fastest growing technology companies in North America.

  TOTAL NOW AN AUTHORIZED AGENT FOR PAETEC