Major Account Manager

Technology focused. Client driven.

Are you a motivated sales hunter who enjoys winning the sale through relationship-building and creative solutions? If so, then Total Communications wants to speak with you!


Total Communications is looking to hire an IT solutions sales champion to drive revenue growth and bring in new business to our Integrated Technology Solutions (ITS) division. Serving as a trusted advisor, the MAE owns their territory and is responsible for the acquisition of new clients, as well as the management and growth of their book of business. Focusing on a set of strategic account targets with well-defined go-to-market sales plays, you will have direct access to senior leadership and a team of highly competent consultants that can provide technical sales support.

For more than 40 years, Total Communications has been a trusted advisor to our clients, helping them plan, develop, implement, protect, and support their business operations with innovative technology solutions. As a Cisco Gold partner, we combine an unrivaled commitment to our clients by leveraging strong industry-leading technology with the ease and confidence of single-point accountability that comes with each customized solution.

Join a dynamic team at a pivotal moment in company history, and build your future with an organization well positioned for exponential growth in the coming years.

• Hunt for new business and consistently maintain a pipeline of leads that yield new enterprise sales opportunities with prospects who would benefit from services and products offered by Total Communications.
• Develop a strong understanding of customers’ pain points, business models, and desired outcomes to effectively advise on customized technology solutions.
• Model best practice selling methodologies to negotiate the configuration, pricing and implementation of Total Communications’ services and products.
• Establish key vendor relationships and work collaboratively to identify and develop new opportunities that continuously improve overall alignment.
• Monitor and coordinate the delivery of Total Communications’ services and products to drive client retention, renewals, upsells and customer satisfaction.
• Manage customer activity within CRM for maximum efficiency and visibility, with carefully executed follow-up to closure on open issue.

• A self-motivated salesperson who thrives on the daily numbers, and is eager to network, prospect and win business.

• 5+ years of sales experience, ideally with 2+ years of selling consulting services in one or more of the following areas:
    – Security
    – Data Center
    – Enterprise Networking
    – Collaboration
• Demonstrated ability to present and influence credibly and effectively at all levels of the organization, including executive and C-level. The credibility, technical knowledge, and maturity necessary to give high-quality input and presentations is a must.
• Expert in network building, negotiation, critical thinking, and issue resolution skills.
• Experience working with solution-based or value-based selling.



Please email us with a copy of your resume and cover letter indicating why you would be a good fit.

Total Communications is committed to Diversity, Equity, and Inclusion across all levels of the organization. We do not discriminate in any aspect of employment practices against any qualified applicant or employee on account of race, color, creed, religion, sex, sexual orientation, national origin, disability, marital status, or veteran status. We encourage you to send us your resume if you are interested in pursuing a career with us.