Services & Support

Maintain your Critical IT

The most sophisticated technology can be useless if users are not properly trained, software is not continually upgraded, systems are not proactively monitored and managed, and onsite support is not available in an emergency. With this in mind, Total Communications goes beyond the transaction to serve as your continued advisor through comprehensive service programs.

As part of our “Single Point of Contact” approach, we offer the programs listed below, which are designed to increase productivity, manage ongoing expenses, and assure a maximum return on investment:

Our Services & Support

Few IT / Communications companies can offer an all-inclusive platform with everything from circuits and internet access to telephone hardware, structured cabling, and IT support. When you have one company with a global understanding of your technology infrastructure, you only make a single call when you have a question or issue. 

Maintenance Contracts

Our comprehensive 24×7 and 8×5 maintenance contracts protect your business from unplanned expenses. We can build a plan to meet your requirements.

Remote Monitoring

Keeping your systems up and running is no easy task. Take the worry out by letting us monitor them for you! 

Help Desk

Need help with small updates and changes? Struggling to get your softphone working? Our help desk will provide your users with a live person to speak with.

System Patch & Upgrade

Security patches are more vital than ever. Don’t become the next victim. Upgrade your systems today with help from Total Communications.