Consulting & Design

Make technology work for you.

Whether you’re a small business owner maintaining your data network single-handedly, a mid-size company with an occasionally unreliable outside support group, or a CIO with a staff that’s stretched too thin, it can be daunting to manage your day-to-day operations, initiate special projects, or chart future directions. Total Communications can consult with your IT and executive staff to identify pain points, assess vulnerabilities, and help you formulate a short-term action plan and long-term strategic direction. We bring a global view of technology – from complex communications systems and contact centers, data centers, LAN/WAN networks, structured cabling, circuits, and beyond.

Areas of Expertise

While some organizations focus on specific technologies, Total Communications’ expertise encompasses the entire IT Environment. From the lines at the road through the cabling in your building and into the hardware they plug into, our extensive knowledge is what spearates us from many consultants. The list below provides an idea of what we can help you with.

Collaboration Systems

From phone systems to video conferencing and contact centers, we handle it all. 

Carrier / Network Service

We have experts who can help you navigate your carrier services.

Enterprise Networks

Whether it be wired, wireless, or cloud managed, we’re experts in switching and routing.

Security

Our industry experts will help you identify any potential security gaps and also create a plan to limit future weaknesses.

Business Continuity

Whether physical or digital, we can design a Business Continuity Solution to keep your business in operation during an outage.

Data Center

From storage to core networking and hyperconverged infrastructure, we can help you determine what is critical for your business success!

The Process.

Regardless of the business size, the IT environment is complicated. And it’s vital that your organization keeps technology aligned with buiness needs and desires. That’s what makes our process different. We don’t sell products – we design business solutions to achieve your goals. 

1

Business Overview

Our team will schedule a meeting with your organization’s stakeholders to discuss the business, its heartburns, and future goals / campaigns.

2

Discovery

In the Discovery phase, our solutions experts will work your IT team to take a holistic view of your entire technology environment.

3

Design

After the Discovery is complete, our solutions engineers will design an IT Roadmap around your organizational goals and current environment, making recommendations about the immediate, intermediate, and the long-term needs of the organization.