Technology Focused. Client Driven.
Elevate Your Organization's Future with Smarter Technology Solutions
Our mission to empower organizations to reshape technology, maximize investments, and realize goals is matched only by our unwavering dedication to our clients and robust industry partnerships.
Your CompleteTechnology Partner—Backed by Decades of Expertise
Headquartered in East Hartford, Connecticut, and serving businesses along the Eastern Seaboard, Total Communications is your all-in-one technology partner. With over 40 years of industry-leading innovation, we’ve guided businesses through the ever-evolving tech landscape, offering a full spectrum of services to meet diverse needs—from advanced collaboration tools and enterprise networking to robust cybersecurity, data center solutions, and beyond.
Our unwavering commitment to innovation and customer success means we’re constantly expanding our capabilities to stay ahead of industry trends. Total Communications provides everything you need to strengthen your operations, safeguard your assets, and support seamless connectivity. Our expert team collaborates closely with you to develop tailored solutions that not only address today’s challenges but also prepare you for tomorrow’s growth.
Whether you’re enhancing security, optimizing communications, or future-proofing your business, Total Communications is here with the knowledge and resources to make it happen. Partner with us for comprehensive technology solutions that drive your business forward.
Total Impact: Making a Difference
Everything We Do Is Guided By Our Values
In this information-driven world, you need to do more than keep up. Transform your business with agile, secure, and scalable cloud, data center, and networking solutions.
- Integrity: We act with uncompromising ethics in all we do, building trust through honest and respectful relationships. As our first core value, integrity serves as the foundation for all others.
- Teamwork: We are committed to a “one company, one team” environment, where our best work is produced through collaboration and support.
- Innovation: We encourage the exploration of new ideas and strive for continuous improvement that satisfy clients with groundbreaking technology solutions and superior quality, value, and service.
- Expertise: We leverage our colleagues’ diverse strengths and centuries of combined experience to serve as strategic advisors to our clients, helping them achieve their business goals.
- Dependability: We work tirelessly to earn our reputation by demonstrating consistent behaviors, delivering promised results, and applying the same level of service to everyone of our clients.
Stronger Together: Elite Partnerships for Smarter Solutions
Meet Total's Leadership Team
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Scott Lennon
Chief Executive Officer and President -
Shawn Silver
Chief Operating Officer -
Jeff May
Director of Solutions Engineering -
Ryan Santoro
Director of Sales -
Rhonda Tassie
Director of Human Resources -
Larry Weidner
Director of Finance
Scott Lennon
Chief Executive Officer and President
With over 25 years of experience in the telecommunications industry, Scott has consistently demonstrated a strong track record of success. His expertise spans various stages, including the period prior to, during, and after Frontier’s acquisition of Total and subsequent buyback under his leadership.
During his tenure at Frontier, Scott held prominent national roles, serving as President of Total and Senior Vice President of Advanced Business Solutions Sales and Operations. In these capacities, he oversaw sales and operations for mid-market enterprise, private, and public clients, taking full ownership of P&L responsibilities while devising and executing expansion and growth strategies.
A pivotal figure in Total's journey, Scott was instrumental in establishing and expanding the carrier services division, forging industry-leading partnerships with Verizon and Windstream.
Scott's career trajectory underscores his visionary leadership. Joining Total shortly after college, he swiftly ascended the ranks through his unwavering dedication to client service. Following the acquisition and eventual buyback, Scott assumed the CEO mantle, orchestrating Total's evolution into a trusted advisor within the tech solutions landscape.
Known for his hands-on management style and knack for identifying top talent, Scott has consistently led high-performing teams year after year. His commitment to delivering unparalleled client experiences has been the cornerstone of Total's resurgence as a leader in the IT industry, renowned for its innovative solutions and steadfast dedication to client satisfaction.
Shawn Silver
Chief Operating Officer
Shawn Silver is a results-driven executive known for building high-performing teams, delivering exceptional client experiences, and driving sustained business growth across the communications and technology industries.
With more than 30 years of leadership experience in sales, operations, and client support, Shawn has successfully led organizations ranging from emerging companies to global enterprises with more than 50,000 employees. His leadership style combines strategic vision, operational discipline, and a strong commitment to long-term client partnerships.
In 2021, Shawn played a pivotal role in the successful buyback of Total Communications Inc from Frontier Communications a milestone that restored the company’s independence and positioned it for a new era of growth and innovation.
Prior to this transition, Shawn served as Vice President of Sales and Operations for Frontier’s Advanced Business Solutions division, where he led initiatives to enhance customer experience, optimize service delivery, and accelerate go-to-market strategies. He originally joined Frontier in 2014 as General Manager of the company’s largest market, where he built and led high-performing teams responsible for the full customer lifecycle across voice, internet, and television services.
Throughout his career, Shawn has also held leadership roles at several global organizations, including United Technologies Corporation, Honeywell, and Red Hawk Fire & Security (now Everon). During his tenure at United Technologies, his leadership helped deliver record-breaking sales performance and drive a sevenfold increase in divisional revenue while maintaining strong profitability and operational excellence.
With deep expertise in the communications and technology sectors, Shawn is known for his client-centric leadership, ability to scale organizations, and commitment to elevating service standards while building lasting partnerships.
Outside the office, Shawn enjoys spending time with his family and friends most often on the water. If there’s a splash of orange on the horizon, it’s likely him cruising with his wife and daughters.
Jeff May
Director of Solutions Engineering
With over 35 years of industry experience, Jeff is a seasoned leader with a passion for innovation and a history of bridging gaps between technical and non-technical teams. With an unwavering excitement around technology, his innovative solutions have helped companies of all sizes, from startups to Fortune 500s, achieve their business goals.
When he’s not tinkering with Total’s technology, Jeff is a renowned expert in vintage electronics, spending his free time restoring pre-WWII era antique radio equipment. Jeff's excitement for vintage electronics demonstrates his love of learning and appreciation for the history of technology.
Ryan Santoro
Director of Sales
Ryan's not just closing deals, he's building championship teams. Over 15 years, five with Total, he's helped craft technology solutions like a master architect, helping clients dominate the digital landscape. But his expertise extends beyond blueprints.
A former college World Series-winning baseball player, Ryan coaches winning sales teams – just like he led CT Collegiate Baseball League’s West Haven Sailors to championships in 2021 and 2023! This dedication translates to his clients, making him a trusted advisor and partner in their IT journey.
With Ryan captaining sales, trust you’re investing in a team dedicated to your business's winning future. He knows how to throw the perfect pitch, both on the field and in the sales arena, guiding your business to hit a home run in the digital landscape.
Rhonda Tassie
Director of Human Resources
Rhonda's a people person, through and through. As Director of Human Resources, she's passionate about creating a culture where employees feel valued, supported, and engaged. Starting with Total during its first year in business, she's got a wealth of knowledge and expertise to draw from. Whether she's helping employees navigate their careers, providing support during difficult times, or simply lending a listening ear, Rhonda is always there for her team.
Outside of work, Rhonda loves spending time with her family, especially her five grandchildren. And fun fact, her family started at Total, where she first met her husband, Mike! But even when she's relaxing, Rhonda's always thinking of new ways to make Total a great place to work.
Larry Weidner
Director of Finance
Larry brings over two decades of expertise in financial leadership to Total, leveraging a proven track record in driving financial success and maintaining robust corporate governance practices. His skill set encompasses a diverse range of competencies, including financial analysis, strategic planning, risk management, and fostering a culture of accountability and transparency.
Larry excels in preparing comprehensive and timely financial reports, providing management and the board with a clear understanding of Total's financial health. He conducts meticulous financial analysis to generate accurate forecasts, facilitating informed decision-making.
In strategic planning and risk management, Larry plays a pivotal role in proactively identifying and mitigating potential risks, safeguarding Total's financial position. He develops and implements sound financial strategies aligned with corporate objectives, ensuring the company's long-term sustainability.
Furthermore, Larry oversees the setup and management of robust financial IT systems, ensuring the efficiency and integrity of financial data. His commitment to maintaining strict adherence to financial regulations and compliance requirements promotes transparency and accountability within the organization.
As a leader, Larry sets high performance standards for the finance team, fostering a collaborative work environment conducive to achieving organizational goals. He effectively manages accounting personnel, ensuring their alignment with the company's overarching objectives. Additionally, Larry oversees both internal and external audits, ensuring the accuracy and integrity of financial reporting processes.
Larry's comprehensive skill set and meticulous attention to detail position him as a valuable asset to Total. His contributions ensure that the company operates on a solid financial foundation, poised for sustained success in a dynamic business environment.
And when Larry's not crunching numbers, you'll often find him on the golf course or catching the occasional NASCAR race.Voices of Success
We have partnered with Total Communications for several years and built a great working relationship with them. For our data backup solutions, networking configuration and maintenance, and virtual server and storage needs, their sales team and service technicians have always assisted us in a professional and timely manner. They are a vendor I trust with our systems, and I highly recommend them.
Working with Total Communications has been great. The service staff have been quick to respond to and resolve any issues that arise.
Ashland University's goal is to make its community feel safe, with over 1,200 students and residents living on campus, as well as commuter students, faculty, and staff. To increase safety and augment its security presence, Ashland partnered with Total Communications to expand its video surveillance to over 200 cameras across three campuses. With Total Communications' help, Ashland found the right solutions for its needs and continues to have a reliable resource for licensing and service.
Every few years we have Total Communication look at our telecommunication bills and price the market for us. After discovering that our monthly costs were going to increase by over 300%, Total was able to get us into a better contract, ultimately saving us $40,000 annually.
We have built a relationship of trust with Total Communications over the years which includes consistent responsiveness, follow-through, and attention to detail for planning and execution of many kinds of business-critical needs.