ROLE SUMMARY

Total Communications is looking to hire an Account Executive responsible for winning new business and driving revenue growth in our Carrier Services division. The AE builds their funnel by setting appointments and meeting with clients to advise them on telecom and data network carrier options that best meet their needs.

CORE RESPONSIBILITIES

• Prospect, cold call and meet with clients to sell Total Communications’ key carrier service solutions from our strategic partners such as Comcast, Windstream, Ring Central, Frontier, Cox, AT&T, and 8×8.
• Consistently develop and maintain a pipeline of leads and qualified prospects that yield new revenue and logo production levels towards monthly quota goals.
• Effectively communicate and demonstrate the features and values of our offerings.
• Close the deal and drive the account management process by supervising all phases of sales cycle to ensure effective installation and integration of client-centric solutions.
• Manage customer relationships, expectations and concerns regarding products and services.
• Achieve and exceed monthly sales goals and create additional revenue opportunities.
• Develop relationships with the end-users of the organization and generate meaningful sales.
• Maintain accurate account creation, revenue forecasting and qualification in CRM, including updating relevant information as needed.
• Ability to be strategic, possess strong analytical skills and negotiation skills.

IDEAL KEYS FOR SUCCESS

• Three or more years of sales and major accounts experience with repeated success as a top performer and closer.
• A self-motivated hunter who thrives on the daily numbers; eager to win business by picking up the phone, setting appointments, and meeting with clients.
• Ability to sell network services and goods where technical knowledge is required.
• Proven experience providing client-centric solutions to large clients.
• Aptitude for identifying creative solutions to resolve complex and difficult issues.
• Expert in network building, negotiation, critical thinking, and issue resolution skills.
• Experience working with solution-based or value-based selling.

Senior Network Engineer 

Total Communications is seeking an experienced Senior Network Engineer to join our Professional Services team. This is a hands-on, customer-facing engineering position focused on the design, implementation, and support of enterprise networking and security solutions. 

The ideal candidate has a strong foundation in enterprise routing and switching, extensive troubleshooting experience, and the ability to independently lead complex customer projects from planning through successful implementation. 

Key Responsibilities 

Design, implement, and troubleshoot enterprise LAN/WAN, routing, switching, wireless, and network security solutions. 

Lead customer projects including network deployments, migrations, infrastructure upgrades, and technology refreshes. 

Configure and support enterprise networking platforms including Cisco, HPE Aruba Networking, Fortinet, and SonicWall. 

Perform network assessments, technical discovery, and detailed implementation planning. 

Develop network configurations, implementation procedures, and technical documentation. 

Troubleshoot complex Layer 2/3 networking, routing, VPN, firewall, and connectivity issues. 

Collaborate with sales engineering to validate proposed designs, project scopes, and implementation requirements. 

Coordinate with customers and internal teams to ensure successful project execution, testing, and acceptance. 

Provide technical guidance and mentorship to other engineering team members. 

 

Required Qualifications 

5+ years of hands-on experience in enterprise network engineering, implementation, and troubleshooting. 

Advanced knowledge of TCP/IP, VLANs, spanning tree, routing protocols (OSPF, BGP), and enterprise switching. 

Strong experience implementing and troubleshooting Cisco or comparable enterprise networking platforms. 

Working knowledge of enterprise firewalls, VPNs, network security, and wireless technologies. 

Demonstrated ability to independently lead complex network implementations and troubleshoot challenging technical issues. 

Strong analytical, problem-solving, documentation, and customer communication skills. 

Ability to manage multiple customer projects in a professional services environment. 

 

Preferred Skills & Experience 

Experience with one or more of the following technologies is desirable; expertise in all platforms is not required. 

Cisco: Catalyst, Nexus, Meraki, Cisco ISE, and related enterprise networking solutions. 

HPE Aruba Networking: Aruba CX and ArubaOS switching, wireless networking, and management platforms. 

Network Security: Fortinet FortiGate, SonicWall, Cisco Secure Firewall, and VPN technologies. 

Advanced Networking: SD-WAN, high availability, dynamic routing, network segmentation, and 802.1X/RADIUS authentication. 

Automation & Cloud: Python, PowerShell, REST APIs, and AWS/Azure networking. 

Certifications: Cisco CCNP Enterprise or equivalent industry certifications. 

Prior experience with a systems integrator, technology solutions provider, or MSP. 

 

Why Join Total Communications? 

At Total Communications, you'll be part of an experienced engineering team delivering sophisticated networking and technology solutions to businesses and organizations across a wide range of industries. 

Our engineers have the opportunity to work with diverse technologies, take ownership of challenging customer projects, and collaborate directly with customers and technical leadership. 

We value technical expertise, independent problem-solving, teamwork, and a commitment to doing what's right for the customer. 

If you're an experienced network engineer who enjoys solving complex problems, taking ownership of projects, and delivering high-quality solutions, we'd like to hear from you.